What to know about VoIP and Gen Z

Although people from any generation can appreciate the many facets of VoIP services, if you’re a business that employs Generation Z workers, it’s interesting to note how they might view this type of technology. Here’s everything you need to know.

Who is Gen Z?

Generation Z refers to people born after 1995. According to TechTarget, with more than 2 billion individuals, Gen Z is the most populous generational cohort of all time. Many of them are about to enter the workplace, so how will Gen Z fit in with using technologies such as VoIP?

Born into technology

What characterises people from Gen Z from those in other demographic cohorts is that they were born in an era where technology rapidly advanced. In addition to being immersed with the internet, they’ve grown up using social media and communication apps like Snapchat, WhatsApp and Facebook.

This generation group will expect workplaces to embrace the same technology they’ve been accustomed to using from an early age and will be less comfortable using traditional forms of communication compared to their predecessors, the Millennials. When it comes to VoIP communications, using this will feel like second nature to Gen Z workers.

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Options to communicate

Gen Z people are used to communicating in a variety of ways, and they love to create information and show it off to others. This is where VoIP really excels, so if you want to attract this generation to your team, choose systems that offer a wide range of features and functions. This demographic group prefers quality products over experiences, so pick a reputable and reliable wholesale VoIP termination provider, such as www.idtexpress.com/blog/2018/04/27/wholesale-voip-termination-choosing-a-provider/, to get the communication services you demand.

Flexible working

People of the Gen Z era have grown up with smartphones and mobile devices, so communications on the move will suit them. They’ll appreciate remote working with a hosted virtual desktop and the many benefits that VoIP communications bring to this style of working.

Gen Z individuals are also seeking something more meaningful from their careers, so employers may have to face the prospect that these employees might move around a bit until they find the job that appeals to them most. Using flexible communication systems such as VoIP, which allows you to scale your systems up or down to suit your staff needs, will prove beneficial to any business serving this group.